More than 180 women allege sexual assaults at Massage Envy spas

Nichole Vega
November 29, 2017

A recently published report by BuzzFeed highlights hundreds of allegations of sexual assault against a nationwide massage spa franchise Massage Envy, which boasts almost 1,200 locations across the state and a reported 1.65 million monthly members.

Kendall said she was getting a couples massage by Marco Rigo, when he put his genitals into her open palm.

Ingram says she went home traumatized, then called the spa manager to report what happened.
"She said in a very apparently scripted response, "We invite you in to talk about your services" and I said 'No, no, no, you don't understand", said Ingram.

Dozens of women reported digital and oral penetration.

The lawsuit also claims the therapist had a criminal record for felony assault, and the woman's attorney argued that the Massage Envy franchise and its parent company are responsible for damaged to the woman because they employed the therapist, despite that warning sign.

"Massage Envy needs to stop, needs to protect, needs to apologize...and to do the right thing", Ingram said.

The chain and its franchises have largely ignored or mishandled the complaints, according to claims against the company. The client said she reported the incidents to Massage Envy of Bend but the reports were dismissed. "We are all realizing this affects more people we originally recognized", Meshell said.

Our understanding of Florida Law is that licensed health care practitioners (ie, therapists) must report allegations of sexual misconduct to the Department of Health. She urges any victims of assault to report the crime, and not only to the company.

"It should be something that they should train for and have an understanding of how to respond".

Ingram told CBS News that she felt the response sounded nearly "scripted" in its impersonal nature. One woman reported that her therapist inserted his entire fist into her vagina before ejaculating on to her face.

She made the call to police after the manager allegedly turned a blind eye to her complaint. Adam Horowitz, a lawyer who has filed several lawsuits against Massage Envy, stressed that the massage business had its own built-in risks. She reported the incident to local police. These occurred over a span of 15 plus years and 125 million massages.

News 4 is not aware of any other allegations involving Massage Envy franchises in Tennessee. "It's why we are constantly listening, learning and looking at how we can do more", the company said.

Other reports by AllAboutTopnews

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