Check-in systems of affected airlines at Changi Airport restored

Lena Tucker
September 29, 2017

Problems have been reported by passengers at London's Gatwick and Heathrow, and airports in New York, Australia, Paris, Washington, Singapore, South Korea and South Africa, among many other locations.

It says the issue has since been resolved and there are no further delays, BBC reports. The outage affected more than 130 airlines who all use the system to help manage flight reservations and luggage services.

In addition to Lufthansa and Qantas, CNN reported Air France, Air China, Korean Air and Southwest Airlines were among the carriers affected by the network issue. As a result of the incident, customers experienced disruption to certain services.

The knock-on effects of the delays are still being seen at airports around the world, although it appears that check-in software is functioning normally now.

London's Gatwick Airport also said its airlines had some "brief issues" but were now operating as normal.

The spokesman added that it is "not an airport issue" but that check-in software has affected a few airlines' check-in systems.

"Amadeus - a check in system for passengers - went down and now has come back up".

'Passengers will still be able to check-in for their flight, although the process may take slightly longer than usual.

A glitch in a computer system used to check in passengers for flights has left a number of major airports around the world in a state of disruption.

A British Airways Airbus A320 just before landing at Heathrow.

In response to the BBC, Amadeus explained that a "network issue" caused the disruption. "That action is ongoing with services gradually being restored", the company noted.

Other reports by AllAboutTopnews

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