Frustrated Pokémon Go Fans Are Suing Niantic Labs

Lena Tucker
July 31, 2017

The company promised its attendees that it will easy to find the legendary Pokemon. But, for players who expected to get special rewards within the app for attending the festival, and the ability to "catch" rare Pokemon characters only available at the fest, the results were still incredibly disappointing.

Pokemon GO Fest, held Saturday in Grant Park to celebrate the one-year anniversary of the release of the popular mobile game, was marred by technical glitches from the start - almost two hours after the fest began, players were still waiting to be let in.

"It seems like folks aren't suing for duress or emotional reasons, but rather, they're seeking travel reimbursement - a step beyond the refunding of tickets and the "$100 Pokecoins" that were handed out by Niantic at the event. And as someone who loves both Pokemon in general and Pokemon GO on the whole, it's exasperating to watch them fail over and over to come up with anything compelling to do with this game.

Niantic is issuing refunds to players who attended the "Pokemon Go Fest", after the gathering was plagued by connectivity and server problems as well as mile-long lines that prevented attendees from participating in the event.

Zimmerman said the class-action suit is asking for money spent on travel to be recouped, as "promises" made by Niantic "were not kept". The suit alleges that some people flew in from other countries and all across the US.

In an update post detailing Pokémon GO's upcoming European Safari Zone events, Niantic has announced that the first two events scheduled for early August will now be delayed until the Autumn / Fall season. Several other events that were planned for Japan (August 14th), and France, Spain, and Germany (September 16th) are moving forward as scheduled.

Niantic has declined to comment on pending legal matters.

Other reports by AllAboutTopnews

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